Data Protection Policy

PRIVACY POLICY

Mid Wales Tourism - CWMNI TWRISTIAETH CANOLBARTH CYMRU T/A MWT Cymru ("we" or "our" or "us") is committed to protecting and respecting the privacy of all visitors on our VisitMidWales.co.uk website.

This policy (and any other documents referred to herein) sets out the basis on which any personal data we collect from you from our website (https://www.visitmidwales.co.uk, "), or that you provide to us by other means or will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

MWT Cymru may revise this Privacy Policy at any time by updating this posting. You should check this website from time to time to review the then current Privacy Policy.

ABOUT US

Mid Wales Tourism - CWMNI TWRISTIAETH CANOLBARTH CYMRU is a company limited by guarantee registered under number 02612356 with registered offices at The Station, Machynlleth, Powys, SY20 8TG.

We are registered under the General Data Protection Regulations as a data controller, under registration number Z7242410. Our data controller, Zoe Hawkins can be contacted at info@mwtcymru.co.uk

INFORMATION THAT WE COLLECT FROM YOU AND HOW WE USE IT

When you use the Visit Mid Wales website you may submit information to us for the following reasons:

· We will only use your contact details to help you with your enquiry and will only forward your enquiry to the relevant Visit Mid Wales business advertiser if the enquiry contains a request relating to that business. We will never share or sell your contact details with any other third party. This includes information that you provide by filling in forms on our Website, subscribing to our service and any additional, posting material, contributions or requesting further services.

· Entering a competition or promotion sponsored by us or in association with our business partners who offer the prizes. The name of the competition partner(s) are always clearly stated on the entry page. With every prize draw or competition we offer through the site, options are provided to allow you to choose whether your contact email may to be used by MWT Cymru / Visit Mid Wales and/or the prize partner to contact you directly with news, special offers and marketing emails. You can choose whom you would like to share your contact email with at the time of entering the prize draw or competition.

· When you report a problem with our Website or if you contact us using our contact page form or online chat, we may keep a record of that correspondence.

· We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

· When you request a Holiday Guide through Visit Mid Wales your contact details are entered into our secure database for the purposes of sending you the requested guide through the post. Your details will not be used for any other reason than to send you the requested guide, unless you sign up to receive e-newsletters from us at the time of ordering your holiday guide.

· Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We will hold your information securely and use it only in compliance with the General Data Protection Regulation (GDPR 2018) and the privacy and electronic communications regulations. We will use your information to provide you with the products and any information that you have requested. We may also use the information we collect for research and profiling purposes so that we can administer, support, improve and develop our business and website offer.

DISCLOSURE OF YOUR INFORMATION

The only parties to whom we may disclose your information are as follows:

· The proprietors or assigned booking staff contact of the properties to which you have submitted a booking request

· Our employees who process the information for the purposes for which you have made it available to us

· Our suppliers, partners, advisers and auditors who may have incidental or necessary access to your information in the process of providing services to us, however they will be obliged to treat your information as confidential in compliance with GDPR 2018.

· Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

TRANSFERS OF DATA

Although information that you submit to us by email or through on-line booking enquiry service on this website may, incidentally in the course of transmission, be transferred outside the European Economic Area (EEA) we will not otherwise transfer your information outside the EEA. This is because the laws protecting information outside the EEA may be less protective than those within the EEA where data protection laws are harmonised.

COOKIES

Cookies are small files that web sites can send to your computer, which can enhance your experience of a website by, for example, remembering who you are and what you are interested in. This website only uses session cookies. Session cookies do not collect any personal information about you such as your name or address and are not stored on your hard drive once you leave this website. Our session cookies track information about your current session on the website, so that you don't have to re-type information.

If you wish, you are able to reject or disable cookies by adjusting your browser settings, however, this may adversely affect your experience of using this website. If you are not sure how to do this, then the Help Files on your browser should assist, or alternatively, visit http://www.allaboutcookies.org for more information about cookies including instructions on disabling cookies.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or for as long as the law requires.

ACCESSING AND UPDATING

You are entitled to see the information held about you at any time and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. You may also request that your details are removed from our database.
 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our data protection officer, Zoe Hawkins at zoe@mwtcymru.co.uk and provide a subject access request. Your request will be handled with 1 calendar month.